Privacy Policy
We respect your privacy and are committed to protecting your personal data while using Audiere ERP.
Information We Collect
We collect personal details like name, email, phone number, clinic details, and usage data when you interact with our platform or request a demo.
How We Use Your Information
Your information is used to provide ERP services, improve performance, handle support requests, and communicate important updates.
Data Protection & Security
We use industry-standard security measures to protect your data. However, no system can guarantee 100% absolute security.
Data Sharing
We do not sell or trade your personal data. Only trusted service providers may access limited data under strict confidentiality agreements.
Cookies & Tracking
We use cookies and analytics tools to improve user experience and platform performance. You can disable cookies anytime in your browser.
Contact & Rights
You can request access, update, or deletion of your data anytime by contacting our support team.
Your Data Security Is Our Priority
Audiere ERP is built with enterprise-grade security, compliance, and privacy-first architecture for healthcare organizations.
Detailed Privacy Policy Disclosure
This Privacy Policy describes how Dizzilabs Neuro-Vestibular Research & Development LLC ("we", "us", or "our"), a registered Delaware Limited Liability Company (File Number: 3996366, EIN: 38-4161623) operating with principal offices at 19 W 34th St Ste 1018, New York, NY 10001, collects, protects, uses, and shares information in connection with the Audiere ERP clinical software platform (the "Platform" or "Service") and our website https://audiere.org.
1. Information We Collect
We collect personal and organizational details to deliver specialized audiology ERP services. This includes:
- Personal Contact Data: Name, professional email address, office phone number, and physical clinic location details.
- Clinic Operational Data: Number of operational branches, clinical staff roles, scheduling records, and serial numbers of diagnostic hardware.
- Technical Identifiers: IP address, device metadata, browser information, and traffic logs collected via analytics platforms including Google Tag Manager.
2. How We Use and Process Data
We process collected data to fulfill our clinical software license obligations, specifically to:
- Establish secure instances of the Audiere ERP dashboard for clinical networks.
- Coordinate pure-tone and speech audiometer integrations with clinical devices.
- Perform localized compliance processing, including GCC-ready VAT accounting calculations.
- Address technical support tickets, and distribute essential system updates and security alerts.
3. Security and Storage Architecture
Data processed by Audiere ERP is protected by multiple layers of enterprise security. We support both:
- On-Premises deployment: Clinic data is stored locally on your secure, self-hosted hardware, placing complete database control in the hands of the medical organization.
- Secure Cloud deployment: In-transit and at-rest databases are encrypted using industry-standard protocols with rigorous access controls and role-based permissions (47 modules).
4. Cookies and Analytical Tracking
We utilize cookies and tracking technologies (such as Google Tag Manager and standard server logs) to monitor traffic patterns, improve website navigation, and display relevant educational content. You may configure your browser to reject cookies, though this may restrict access to certain interactive elements of the website.
5. User Rights and Choices
Depending on your location (under regulations like GDPR or CCPA), you are entitled to request access to, correction of, or erasure of the personal data we store. For any data requests or privacy questions, please contact our designated privacy team at support@audiere.org or via mail at our principal corporate address:
Attn: Data Privacy Department
19 W 34th St Ste 1018, New York, NY 10001, United States